Conference Features

The primary goal of Greymouse Conference is to provide common telephony services to business such as teleconferencing and webinars at a price that business can afford.

Greymouse Conference focuses on:
Price, Quality & Customer service.

Overview

Greymouse Conference is a "Dial-In & Dial-Out" audio conferencing service established to revolutionise the teleconferencing industry in Australia & New Zealand by offing an alternative option to the traditional teleconferencing providers (Telstra, Optus, etc).

One of the common problems with conference services is that the customer dials into the system, incurring the cost to dial from their phone to the conference service.

Our solution... we will dial you, at no extra cost!*.

There are no ongoing contracts, fee extras or hidden charges - you only pay for what you use at any one time.

And better yet... If you don't like booking, you don't have to, just create the conference & add your users.

What is Teleconferencing

Teleconferencing is where multiple phone lines are “bridged” (can talk to each other simultaneously). Each party is linked by the Greymouse Teleconferencing server.

Inbound VS Outbound Dialling

Greymouse Conference offers the standard service of dialling a local number to join a conference. However, this means the person making such connection is paying the carrier costs to dial that number. (E.G. STD / International call cost) To solve this problem, we created a service that you enter the phone number of the user you want to add, and they are dialled by us to their phone number.

This means you are charged quite less than your standard carrier to our number (Because we are making more calls we get cheaper rates, and pass that cost saving to YOU).

Self Hosted Conferences

We have created a user friendly webpage system that allows a internet novice to completely manage their conference right the way through from signup to billing. Because you are the conference manager and the systems are automated this cost saving is passed directly to you.

Support Services

Supporting our customers is important to us, that’s why we have a dedicated helpdesk service to help you anywhere along the process.

Our support services operate: 9:00 – 5:00 Monday to Friday.

Greymouse VS the competition

Greymouse differs in a lot of areas and yet we are the same in many as well.

First we use similar teleconferencing platforms as others use for their teleconferencing. So you’re getting all of the standard features you would expect.

We differ in many ways as well. Our major strength is our ability to customise our system, we have integrated a “Call You” feature (for us to dial your number) & a direct Skype-to-Skype service. Take a look at our prices page to compare providers.

We provide more detailed itemised information relating to your conferences on your Invoice.

All Features Available

• Max limit on Participants
• Timed Conferences
• Permanent Conference
• Recurring Conferences
• Invite Participants- (Email Invitation)
• Call Participants- (Outbound Calling)
• Announce Name
• Listen Only Mode / Join Muted
• 1800 Toll Free Number Access
• Wait for host to arrive (Music), or Open Conference
• Play tone on enter & leave tones / Silent
• Conference recording - Free Download
• User PIN
• User Menu
• Mute/UnMute
• Moderator PIN
• Moderator Menu

Limit Participants
The number of parties which can participate in the conference can be set to a predefined limit.

Limit Duration
The duration of the conference can be set to a predefined limit. A message will be played into the conference 5 minutes prior to the time limit advising the impending closure.

Join Muted
Guests entering the conference will only be able to listen and not talk once they are in the conference. This prevents background noises in very large conferences.

User PIN
This restriction is placed on the guests who call into your system, this is a protection for security and billing purposes and is recommended to be used. Examples of turning this option off would be for a business to customer product release or a free seminar/conference event.

User Menu
This allows the end users to mute and unmute themselves, and also adjust speaker volume and microphone volume.

* No extra cost applies To LAN lines only, mobiles and international numbers will have additional fee's