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Glossary beginning with C

This is the glossary for the whole site

a | b | c | d | e | l | j | o | p | t | g | h | i | m | n | q | r | s | v | w
Click one of the letters above to be taken to a page of all terms beginning with that letter.
c
Cable Broadbandsearch for term

Use of a fibre optic cable (the same used for pay-TV connections) to deliver internet connections at up to 10 Mbps.

Call Centresearch for term

A call centre is a business unit whose purpose is to handle inbound/outbound telecommunications traffic for a company. A Contact Centre is more highly integrated and such a unit might handle various forms of correspondence between the company and its customers.

Synonyms: Call Center
Caller IDsearch for term

Also referred to as CID. This feature provides the caller`s telephone number information whilst the call is ringing. The CID information is usually contained between the first and second ringing tone. CID may be blocked (on landlines) by the caller by requesting a permanent block from their service provider.

Carriersearch for term

Telecommunications Carriers are the owners/maintainers of a telecommunications network (either Mobile or Landline). Not all Telecommunications Providers are Telecommunications Carriers; some are resellers of a Carrier`s network.

Chairpersonsearch for term

Host or leader of the meeting

Click-Throughsearch for term

When a user clicks on a link and arrives at a Web site.

Commissionsearch for term

Also known as a bounty or referral fee, the income an affiliate is paid for generating a sale, lead or click-through to a merchant’s web site.

Connection Feesearch for term

A one-time fee for the set up your phone service. Not to be confused with a Flagfall, which is the connection cost of an individual call.

Cookiesearch for term

A cookie is a piece of information sent by a Web Server to a Web Browser that the Browser software is expected to save and to send back to the Server whenever the browser makes additional requests from the Server. You may set your browser to either accept or not accept cookies. Cookies can contain user preferences, login or registration information, and/or “shopping cart” information. When a cookied browser sends a request to a Server, the Server uses the information to return customized information.

Country Codesearch for term

The dialling prefix used to reach international destinations. To access IDD (International Direct dialling; dialling internationally without operator assistance) the access code 0011 must be used. The format for IDD is: 0111 + country code + area code + local phone number.

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Testimonials

Sally Flintoff | Consciously Parenting

I've just completed a 6 week recurring teleconference with Greymouse and I am very happy with the service. The sound was clear, the conference control panel easy to use and access to the conference by the participants was simple and seamless.

We experienced a couple of glitches, but these were investigated and rectified as quickly as possible. The support provided was second to none and went well beyond expectations. Overall it is an excellent service that I would recommend without hesitation.

I will definitely be using it again.

Jenni Wright | Emotional Intelligence Speaker, Consultant and Coach

The call went well and the ringing people through the website worked beautifully. Thanks for a great service ... we all enjoyed it.

Hillary | Marketing Angels

Thank you so much for the free teleconference trial this morning which went perfectly and was so easy simply to tap into. Great service and we will certainly spread the word.

Sonia | Computer Troubleshooters Queensland

The teleconference was a great success. Call quality was great, thank you.

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